Broken Processes
The work itself is broken.
The goal changed three times this quarter. Decisions escalate two levels and come back late. Everyone's at capacity and nothing finishes, because everything depends on a team that doesn't answer. You could coach these people forever and it wouldn't matter — the system they're working in is the problem.
Start with the read
The read measures the work system on six dimensions — whether this is a real team, whether the goal holds, who can decide, how much load there is, what the work depends on, and how fast anyone finds out something's wrong. When the system's broken, we fix the system first.
Let's talk.
Book a diagnostic conversation — 30 minutes, focused, not a sales pitch. Tell us what your team is facing and leave knowing what we'd look at first.
Prefer to write it down? Use the contact form →